Concierge Services

Concierge Services

Burnside Village Concierge are now here to help create the ultimate shopping experience for you!

The Concierge desk is where service is always a pleasure to provide and exceeding customer expectations comes naturally.  At Burnside Village it’s the little things that we think make a big difference.

If you haven’t seen us yet, Concierge is located at the top of the travellator at the Coles end of the centre.  We would love to assist with your shopping needs and more….

  • If you’re looking for  something specific, allow us to help you find it.
  • If you are shopping for that someone who has everything, why not come and see us for a gift card.
  • Need a taxi?  It will be our pleasure to book one for you.
  • Wheelchair hire is available and free of charge to our shoppers.
  • Need to buy or recharge your metroCARD, you can do it with  us.
  • VIP memberships.  We appreciate your brand loyalty so why not be rewarded with discounts every time you shop (at selected stores).
  • Store location information and how to find them
  • Restaurant bookings.  The very next stage of our exciting re-development will bring more eating options for you, while you are shopping and after hours.  Allow us to book your table!

Lost and found property is held at Burnside Village for up to 3 months before the property is either turned over to the local Police or donated to a charity organisation.

If you have lost or found any property at Burnside Village, please report it to Concierge located in the Atrium Mall or call 8338 1911.